The gradual return of Maritime Bus services across the region continues, after the dramatic scaling back that took place during the pandemic. Heading into September, Maritime Bus announced that Saturday service would be returning on routes that normally ran daily, bringing the operation up from 6 day a week to 7 day a week service. The move was prompted by strong response to the return of Saturday service for the Labour Day weekend, and sees travel options on routes throughout the region now back to near what they were before the pandemic.
PEI TRANSIT SEES RECORD RIDERSHIP, NEW FUNDING EXPECTED
PEI’s transit service has seen a record year for ridership in 2022, a surge buoyed by a general return to workplaces, high fuel prices, and no doubt PEI’s ambitious “Toonie Transit” program. T3, the transit service’s operator, saw 77,000 passengers fares for July in Chalottetown, the highest since October 2019 when they saw around 74,000. Ridership in rural areas across the island has also seen a surge, and the operator has found challenges in accommodating the volume of passengers on the existing fleet.
MARINE ATLANTIC – VESSEL ISSUES CAUSE CANCELLATION OF SOME ARGENTIA CROSSINGS
Mechanical issues with the MV Highlanders have caused Marine Atlantic to cancel several North Sydney-Argentia crossings through September, leaving passengers scrambling to find alternative travel options. With the MV Highlanders out of service, Marine Atlantic has moved the MV Atlantic Vision to the Port aux Basques service, typically the busier of the two routes. Ferry passengers have been forced to shift to available crossings on the Port aux Basques service, a challenge with busy traffic continuing, or make different travel plans. It is not yet clear when the Highlanders will return to service, and with limited time left in the seasonal Argentia service, it’s quite possible that the remainder of the season will end up scrubbed.
WESTJET SUSPENDS SOME DIRECT FLIGHTS TO ATLANTIC CANADA
Air traffic into Atlantic Canada has slowly built back up over the last year, but recent news from WestJet will once again limit the number of options available to travellers in the region. WestJet has announced that flights between Halifax and Montreal will be suspended as of Oct. 28, and flights to Ottawa and St. John’s will be suspended in early January. This follows a previous announcement that WestJet would not be providing winter services Charlottetown, Fredericton, and Sydney. These decisions follow part of WestJet’s effort to concentrate more of their fleet on services in western Canada, part of a refocusing effort that the airline announced earlier in the summer. The decision will leave passengers in Atlantic Canada with fewer options, and raises questions about the future of some of WestJet’s seasonal services, like their direct trans-atlantic services from Halifax – particularly as the airline has paused acquisitions of wide-body aircraft, focusing instead on narrow-body regional planes.
TRANSIT STAFFING WOES CONTINUE – HALIFAX FERRIES SCALE BACK SERVICE
The continuing combination of labour shortages, absences, and challenging working conditions have left transit agencies across the board facing ongoing issues with maintaining sufficient staffing levels to operate their full services. In the latest such development, Halifax Transit was forced to scale back afternoon service on the Halifax-Alderney (Dartmouth) ferry service, operating on a half hour schedule instead of the normal 15 minute frequency.
On September 12, TAA past-president Ted Bartlett was able to arrange a first ever in-person meeting of TAA’s “Newfoundland caucus”, with a lunchtime meeting in St. John’s. Those in attendance discussed Newfoundland issues including gulf ferry rates, transit in the NE Avalon, trans-island motorcoach service, and lack of overseas flights from YYT. Here’s hoping this is the first of more such meetings to come!
The soaring price of diesel fuel is having a severe effect on already-struggling municipal and urban transit systems and intercity bus operators in Atlantic Canada. In most areas, the price per litre is at least a dollar higher than it was at the beginning of the year. In both New Brunswick and Newfoundland cities are calling on their provincial governments to take advantage of federal joint funding offers to help transit.
In St. John’s alone, Metrobus is predicting fuel costs will push the system $1.4 million over budget unless fares are raised or service reduced – which neither the agency nor City Hall wants to do. So far there’s no sign the Province is prepared to respond favourably. In fact, even though private autos and light trucks are getting a 50% rebate on registration renewals to help offset fuel costs, no such offer has been made with respect to transit vehicles.
A similar situation exists in New Brunswick, where the Premier Blaine Higgs has reached an agreement with Ottawa, under which federal contributions earmarked for transit and matched by the Province can be used for purposes other than what was originally intended. For NB, that means investment in highways and bridges, including highway twinning. Transport Action Atlantic views this as a most unfortunate turn of events – one that can only strengthen the car culture in a place where residents spend a far higher proportion of their income on motor fuel than any other Canadians.
PEI’S ISLAND TRANSIT REACHES MILESTONE AS ROUTES EXPAND WESTWARD
Canada’s smallest province continues to be a leader in public transportation. PEI’s Island Transit network was extended to the western end of the province effective 19 April. Residents are now able to effectively travel from one end of the island to the other for just a $2 fare, which includes a transfer to the T3 Transit service in Charlottetown.
Island transit reached a significant milestone on May 10. For the first time, the early morning bus arriving in Charlottetown from Souris had every seat occupied – a strong indication that Premier Dennis King’s transit-friendly policies are having the intended effect. Service in eastern PEI began in October 2021, and ridership has been growing steadily to the point where additional equipment may soon be needed.
Meanwhile, Mike Cassidy of Maritime Bus says the daily average of paid fares on their system continues to climb, from 266 in March, through 300 in April, to 349 for the first eight days of May. The fuel surcharge is set jointly by the regulators in Nova Scotia and New Brunswick based on a three-month weighted average, a process in which the company plays no part. It is currently 9.5%, but will increase for the next period based on the current price of diesel. Mr. Cassidy notes that base fares haven’t increased in ten years, because of the automatic adjustment for fuel costs. He says his corporate value philosophy is to keep fares affordable, and his biggest fear is overpricing the service.
VIA RAIL CEO RESIGNS ABRUPTLY
Once again there has been a change in command at VIA Rail Canada. In a tersely-worded statement just before the May long weekend, Transport Minister Omar Alghabra announced the immediate departure of Cynthia Garneau, after just three years on the job and two years before her order-in-council appointment was due to end.
“I would like to thank Ms. Garneau for her service and her work over the past three years in contributing to the modernization of VIA Rail, and adapting VIA Rail operations during the height of the COVID-19 pandemic, while always ensuring the health and safety of employees and passengers,” the minister said, adding “I wish Ms. Garneau the best of luck in her future endeavours.”
No reason was given for the sudden resignation, with the former CEO saying only that her train had arrived at its destination, and she was leaving with a sense of accomplishment.
Ms. Garneau faced a difficult challenge from the day she arrived at VIA. She was new to the company and its culture, she had no railroad background, or any experience in an organization carrying passengers or with a need to appreciate customer relationships on a large but very personal scale. She’d been at VIA only ten months when COVID struck.
Her tenure will not likely be remembered as being positive for Atlantic Canada, or anywhere else outside the Toronto-Ottawa-Montreal-Quebec City corridor, where her focus had been clearly concentrated. Transport Action Atlantic was not able to obtain a meeting with her – not even a virtual one – during those three years, further reinforcing the perception that, in VIA’s view, Canada ends at Quebec City.
VIA board chair Françoise Bertrand announced that Martin Landry, who has served as the corporation’s chief commercial officer for the past eight years “will ensure business continuity”. Mr. Landry, who previously served in various senior roles at IBM, was recruited by former VIA CEO Yves Desjardins-Siciliano.
VIA TRI-WEEKLY SERVICE RESUMING – BUT AMENITIES REMAIN UNCERTAIN
Restoration of pre-COVID service frequency by VIA Rail’s Ocean is just a few weeks away. The Crown corporation confirmed in a mid-April media release that the tri-weekly schedule would resume effective June 3, with departures from both Montreal and Halifax on Sundays, Wednesdays and Fridays. However, it’s still unclear what the summer consists will look like. The online reservation system indicates that additional sleeping car capacity is on offer, using Chateau stainless steel cars, but there has been no word on what, if anything, will replace the Park-series observations cars which can no longer operate because the train cannot be turned in Halifax. Unless this issue is addressed, it will represent a significant downgrading of service quality for the higher-revenue sleeper-class passengers – one that will clearly make the product less attractive than it previously was.
Although dining car service is now available to sleeper passengers, other safety measures in response to COVID-19 remain in effect. Those include a continuous masking policy on trains (except in enclosed sleeper accommodation) and in stations, as well as mandatory vaccination as required by the federal government.
NS AIRPORTS GET GOVERNMENT CASH AS TRAFFIC REBOUNDS
Activity at airports across Atlantic Canada is slowly rebounding, as people gradually regain their confidence about travelling. Although horror stories abound about excessive security and customs delays at some of Canada’s larger airports, this region appears to have been spared most of the grief, which has been generally attributed to staffing shortages. Schedules are slowly becoming more frequent, as both airliners and airport authorities look ahead to summer with cautious optimism.
Governments generally appear to be more focused on encouraging people to fly than on promoting greener forms of transportation. As a case in point, on May 6 the Nova Scotia government handed out nearly $20 million in funding to help airports in Sydney and Halifax recover from the pandemic and attract new airlines and flights. Of this $6.3 million goes to Sydney and $13 million to Halifax. In the latter case, the money will be spent on attracting U.S. and international flights, and also to re-establish domestic services that were cut during the pandemic. However, as reported last month in this space, both overseas and transborder operations at YHZ are already showing encouraging signs of recovery.
Meanwhile, at annual meetings held recently both the Moncton and Saint John airport authorities reported a much improved outlook for their respective bottom lines. Even the smaller airports are seeing increased numbers of arrivals and departures, with new flights being introduced at bargain prices by low-cost carriers.
LIVELY DISCUSSION EXPECTED AT TAA’S ANNUAL MEETING
The agenda is almost finalized for Transport Action Atlantic’s annual general meeting, to be held virtually using the ZOOM platform on Saturday, May 28, beginning at 1400 ADT (1430 NDT). In addition to the required business, there’s extensive discussion planned on three major issues that TAA has been closely following over the past year – public transit, passenger rail, and Marine Atlantic ferry rates. Confirmed or tentative speakers and panellists include Newfoundland and Labrador cabinet minister Gerry Byrne, Maritime Bus founder Mike Cassidy, New Brunswick transit advocate Yves Bourgeois, long-time Trains magazine passenger rail columnist Bob Johnston, and Deatra Walsh, policy and advocacy director for the NL municipalities federation.
The business agenda includes annual reports and financial statements, appointment of an auditor, election of a board of directors, and any other organizational matters that may arise. This is expected to require about 45 minutes, after which the discussion portion of the meeting will begin.
As always, our AGM is open to the general public and the media. Non-members who’d like to attend should request credentials by e-mail to firstname.lastname@example.org.
FEDERAL BUDGET COMES UP EMPTY FOR VIA’S OCEAN – BUT TRI-WEEKLY SERVICE TO RESUME IN JUNE
Atlantic Canadians are still no closer to seeing a modernized rail passenger service after the 2022-23 federal budget was unveiled on April 7. The Trudeau Government’s fiscal plan made no mention of any investment outside the Toronto-Quebec City corridor, despite the first tentative steps taken by VIA Rail in January towards a long-overdue equipment replacement program. VIA is revealing little about the initiative, but the Crown corporation does acknowledge that there is no funding for it at this time. Evidently they are testing the waters to learn what options might be available, but are not prepared to say even how many participants were involved at their virtual “market day” – much less identify any of them. Neither will they disclose what type of equipment they might be looking at.
Meanwhile, VIA has just confirmed that the third frequency of the Ocean will resume in the first week of June. Online bookings had been available for Friday departures from Montreal and Halifax effective June 3 for several months, but the company hadn’t been able to confirm that these would actually take place, citing COVID-19 uncertainty. But the April 14th media release means that the full tri-weekly pre-pandemic schedule will be restored for the summer, albeit missing some of the amenities previously offered to sleeper-class passengers.
VIA CEO Cynthia Garneau termed it “a celebratory and crucial milestone in our service resumption plan after an incredibly challenging two years. We look forward to welcoming more of our customers back on board our trains and doing our part to encourage Canadians and tourists to get out and explore this beautiful country for the summer travel season.”
The release said VIA’s objective has always been the safe resumption of services when conditions allowed it, adding that the decision to add frequencies during the pandemic has been based on various factors, including demand, employing a balanced approach in order to fulfill VIA Rail’s public service mandate and manage financial impacts. The company will revise its service offering in line with the latest developments if necessary, and existing safety measures in response to COVID-19 remain in effect. Those include a masking policy on trains and in stations, as well as mandatory vaccination as required by the federal government.
“The train remains one of the safest ways to travel this summer and we are pleased to be offering our passengers more frequencies and more flexibility,” the announcement concluded. No details are yet available on whether additional sleeping car capacity will be available. The Ocean has been operating with just four Renaissance sleepers for the past several months, and for a number of upcoming departures the reservation system is showing all space as sold out.
LITTLE JOY FOR TRANSIT IN THREE PROVINCIAL BUDGETS
Sustainable transportation is clearly not a priority for the provincial governments of Nova Scotia, New Brunswick, and Newfoundland and Labrador. All three tabled their 2022 budgets in recent weeks – and all three gave public transit short shrift. Where it did get a mention, only lip service was paid.
In St. John’s there’s a bit of a tempest brewing because the Furey Liberals tried to claim political points for the underfunded Metrobus pass aimed at low-income residents. The City is being expected to provide the free transportation to more people, but with a lower level of provincial funding than previously – despite much higher fuel costs. At the same time, the Province is refusing to give Metrobus a break on its taxes or the registration fees for its vehicles. City Councillor Maggie Burton perhaps said it best when she tweeted “there can be no meaningful action on poverty and climate without investment in public transportation.”
New Brunswick is apparently still adamant that it will not commit matching provincial funding in order to avail of available federal money for public transit, despite requests to reconsider from at least two city councils. Quoting Ottawa sources, Brunswick News reported that there is $112 million left on the table for transit investments in NB if the Province is prepared to come up with its share, but Premier Higgs continues to argue that the program isn’t flexible enough.
Instead, the Province unveiled a three-year $1.1-billion plan for improving and extending the life of existing roads and bridges – some of which admittedly are in dire need of attention. But this, of course, does nothing to reduce automobile dependency or promote sustainable transportation. Moncton economist David Campbell recently posted a graph indicating that New Brunswickers spend a higher proportion of their household income on motor fuel than any other Canadians.
In late breaking news from Ottawa, there has apparently been some sort of compromise hammered out that would allow New Brunswick greater flexibility in accessing the federal funds, which are scheduled to disappear if not used by the end of the new fiscal year. Brunswick News says influential federal minister Dominic LeBlanc brokered the arrangement, and Premier Higgs was quoted as being pleased with the outcome. Although details aren’t yet available it appears most of the money earmarked for transit may be diverted to projects preferred by the province.
Meanwhile, Nova Scotia’s capital plan for 2022-23 includes $507.8 million for roads, highways and bridges. The only discernable nod to green transportation in the budget is a $2-million allocation for electric vehicle charging stations across the province. It isn’t clear if NS is prepared to match Ottawa’s offer for transit funding.
Prince Edward Island remains the front-runner in sustainable public transportation policies. It’s now been confirmed that the Island Transit network will be extended to the western end of the province effective Tuesday, April 19, which means residents will be able to effectively travel from one end of the province to the other for just a $2 fare, which includes a transfer to the T3 Transit service in Charlottetown. The recent budget also provided for free transit for all Islanders under 18, as well as $100 point-of-sale rebates on bicycle purchases and $500 for e-bikes. To allay concerns about supply chain issues, the government has announced that the cycle rebate will be extended indefinitely.
MARITIME BUS GETS CASH INFUSION FROM PROVINCES – BUT NOTHING YET FOR DRL
Struggling motorcoach carrier Maritime Bus got some good news from three provincial governments on April 12. In a joint news release, Nova Scotia, New Brunswick and Prince Edward Island announced a combined contribution of just under $900,000 to help the company defray some of the multi-million-dollar losses it has sustained during the pandemic. In addition to drastically reduced farebox revenue on its intercity and rural routes, the coach tour and cruise ship business disappeared, eliminating many of the economies of scale that kept the family-owned enterprise viable.
“It’s nice to feel needed and it’s nice to feel wanted,” said Maritime Bus founder Mike Cassidy in an interview with CBC News. It’s the second infusion of funds Mr. Cassidy’s company has received from the provinces, and is particularly important in enabling service to continue in rural areas like northern New Brunswick. He’s looking forward to the return of cruise ships, and hopeful that revenues during the upcoming tourist season will reach 90% of 2019 levels.
Nova Scotia and New Brunswick will each contribute $400,000 to the company, while Prince Edward Island is providing $90,000. The media release from Nova Scotia said the contributions are proportional to the ratio of kilometres driven by the service in each province.
DRL Coachlines, also a privately-owned carrier that provides daily service across 900 kilometres of the Trans Canada Highway in Newfoundland, has also been trying to get some financial support from government to help offset its pandemic losses. Owner Jason Roberts says nothing has been forthcoming to date, despite assurances last fall that help was on the way. The province has cut registration fees in half for 2022 to help compensate car owners for higher fuel prices, but hasn’t offered anything to public transportation operators.
Meanwhile, there’s been no word from Ottawa about any change in federal policy regarding the Rural Transit Solutions Fund. The $250-million program was unveiled last year, but the federal government has been adamant that only not-for-profit agencies qualify for the capital assistance it offers. That specifically excludes companies like Maritime Bus and DRL – despite the fact that both have been losing massive sums of money over the past two years.
Mike Cassidy had the opportunity for a face-to-face meeting with federal Transport Minister Omar Alghabra in early March, and expressed hope afterwards that the political will for change was beginning to come round. But he’s still waiting for talk to turn to positive action.
URBAN TRANSIT: “CLAWING ITS WAY BACK TO NORMAL”
As more and more people transition towards a new normal after nearly two years of working from home, and the masking guidelines on public transit switch from “mandatory” to “recommended”, the bus systems in the region’s major urban centres are adjusting routes and schedules as they ride the challenging road to recovery.
Halifax Transit introduced some large-scale service changes back in November, primarily affecting communities on the Dartmouth side, but also reaching to Halifax, Spryfield and Porters Lake/Seaforth. Most of these changes had been in the works long before the pandemic hit, and were included in plans approved by the Regional Municipal Council last spring. They are not part of the longer-term rapid transit plan unveiled in 2021, but they have the same objective – to make it easier for Haligonians to get to their destinations more quickly and conveniently, and without resorting to cars. Although the agency announced a return to its full pandemic schedule several months ago, staffing issues have forced periodic cancellation of both bus runs and ferry crossings.
Meanwhile, significant improvements to public transit in St. John’s were launched in January, after City Council allocated funding for the so-called “Zip Network”, aimed at increased frequency on multiple Metrobus routes. The upgrades are part of a commitment originally approved in 2019, but implementation was put on hold due to pandemic restrictions.
The Zip Network offers increased and consistent frequency throughout the day on routes 1, 2, 3 and 10, beginning earlier in the morning and extending later in the day, with 15-minute frequency at peak hours on weekdays and 30 minutes for most other times. Metrobus general manager Judy Powell says user feedback from the changes has been positive, but the COVID factor makes the total impact difficult to measure. For example, Zip was introduced at the same time that most university students returned to campus. She added that ridership continues to gradually improve, and by March had reached 88% of pre-pandemic levels.
Greater Moncton’s Codiac Transpo is also tweaking its routes and schedules as it “claws its way back to normal”, says operations manager Alex Grncarovski. The system is now at 90% of pre-pandemic service hours, and is showing a steady ridership increase. With a new automated fare collection system now fully implemented, there’s a wealth of new data available for planning purposes that simply wasn’t there before. And, they’re hearing a lot from employers who are recognizing how important availability of transit is in recruitment. All this means more “thinking outside the box” to get the best bang for the buck as routing and expansion changes are contemplated.
Codiac Transpo is especially pleased that the Town of Riverview is showing a stronger commitment to public transit. Council has maintained funding for expanded service that was first introduced last year to help residents cope with the extended closure of one of the Petitcodiac River crossings. Riverview has a history of being very car-centric, and presents a special challenge, Mr. Grncarovski says, because it is very spread out and much more difficult to adequately serve than Moncton and Dieppe. But the coverage area has recently been extended, and residents appear to be reacting positively to more reliable and quicker service. RATES UNCHANGED THIS SUMMER ON MARINE ATLANTIC FERRIES
Marine Atlantic has confirmed that there will be no rate increase on its ferries to Newfoundland this summer. Evidently the federal government did not want to either rain on the province’s Come Home 2022 parade or exacerbate the rising cost of living by increasing the charges for trucking goods to the island. In effect, this means that fares will remain at the same level as in 2020, with the 65% cost recovery requirement evidently held in abeyance for another year. And, because the Crown corporation has a fuel hedging program with their own tank farm, there’s unlikely to be any immediate impact on the fuel surcharge as a result of world events. Ferry bookings for the summer are running well ahead of pre-pandemic norms for this time of year – no doubt a consequence of pent-up demand among ex-pat Newfoundlanders.
Meanwhile, there’s optimism that onboard amenities will return to near-normal this summer, after two seasons of very limited food and beverage offerings. Colin Tibbo, the executive in charge of customer experience, says public health considerations may dictate some adjustments in how the food actually gets to the plate, but he’s looking forward to offering the same standard of service that received high satisfaction levels from passengers pre-pandemic.
OVERSEAS FLIGHTS RETURNING TO HALIFAX STANFIELD
“Travel is getting easier again,” proclaims a recent e-mail blast from WestJet to its customers. And, the Calgary-based airline appears to be as good as its word for overseas travel this summer from Halifax Stanfield International Airport. It’s forging ahead with the restoration of seasonal direct service to four destinations across the pond, beginning on May 1. This summer there will be a daily flight from YHZ to London Gatwick, and tri-weekly service to Glasgow and Dublin, plus four times a week to Paris.
Air Canada is also resuming its non-stop, year-round service to London Heathrow, beginning with a five-times weekly operation effective April 30, increasing to daily for the peak travel period. And starting June 24 the national flag carrier will resume daily Halifax- Boston service. American Airlines, meanwhile, will start daily service to Philadelphia on June 3, and also offer once-a-week direct flights to Boston and Washington. And, two carriers will offer seasonal service to Frankfurt beginning this spring. Condor Airlines and Lufthansa subsidiary Eurowings Discover will both fly to and from YHZ three times a week.
“We are very pleased that many of the non-stop overseas and U.S. flights that were offered at Halifax Stanfield pre-pandemic will return for summer 2022,” says airport spokesperson Tiffany Chase, although she acknowledged that some routes will be offered at lesser frequencies until more travel demand returns. “We will continue working with our airline partners to bring back more routes and increase flight frequencies in the coming months and years for the benefit of our communities.”
Even though it’s some 470 nautical miles closer to Europe than Halifax Stanfield, the picture at St. John’s International Airport is not quite so rosy. Apart from flights to and from the French territory of St. Pierre and Miquelon, YYT will remain devoid of direct service on any international route. Three years ago WestJet decided to permanently centralize all its Atlantic Canada overseas flights at Halifax. Air Canada cancelled its on-again, off-again service to London Heathrow in 2019, when the controversial Boeing MAX 8 airplanes were grounded worldwide over safety concerns. And then came the pandemic.
Air Canada told CBC News by an e-mailed statement in mid-March that there were currently no plans to add any international flying out of St. Johns, blaming the continued suspension on pandemic effects.
Interestingly, all the overseas flights resuming from Halifax by both Air Canada and WestJet will use the MAX 8 aircraft, with all safety issues apparently now resolved to the satisfaction of the regulatory authorities.
TAA’S ANNUAL GENERAL MEETING SET FOR MAY 28
Once again, this year’s Transport Action Atlantic’s annual general meeting will be held virtually using the ZOOM platform on Saturday, 28 May 2021, beginning at 1400 ADT (1430 NDT).
The agenda includes annual reports and financial statements, appointment of an auditor, election of a board of directors, and any other business that may arise.
Current members of Transport Action Atlantic may nominate (with their consent) any other member in good standing for a position on the board. It is the board’s responsibility to choose the executive officers. Nominations should be made in advance of the meeting, and may be submitted by mail to the TAA Nominating Committee, P.O.Box 268, Dartmouth NS B2Y 3Y3, or (preferably) by e-mail to TAA secretary Michael Perry at email@example.com.
Besides the required business, we plan to include guest speakers focusing on critical public transportation issues in our region, with ample opportunity for questions and discussion. Please watch for further details on our website as this program is finalized. TAA members for whom we have an e-mail address will automatically receive an invitation to the meeting. Others who’d like to participate should request credentials by e-mail to firstname.lastname@example.org. As always, our AGM is open to the general public and the media.