Nova Star: Rough seas behind – challenges ahead

Returning in 2014 after a four-year absence, the seas have been rough and the challenges great for the ferry service between Yarmouth and Maine. Traffic volumes were lower than anticipated, costs higher than expected, and the owners were unable to arrange an off-season charter for the vessel. As a result, the first season’s operation consumed the entire provincial subsidy that was supposed to last for seven years. The government decided to contribute more funding to the cause – a portion of which was not immediately disclosed, ultimately landing Rural Development Minister Michel Samson in political hot water. The grand total has now surpassed 28 million dollars. Unlike other ferry services in this region the Yarmouth-Maine run is completely supported by the government of Nova Scotia, with only minor federal assistance and none from the state of Maine.

The Nova Star will be back this year for a second season – one that many see as being crucial to the long-term future. The challenge in 2015 will be to increase traffic, reduce costs, and lessen the Province’s subsidy to what taxpayers would consider an acceptable level.

On the positive side, this year’s schedule is already known, so reservations can be made well in advance, as opposed to 2014 when bookings could be made and confirmed only days before the first sailings. This is important, as many travellers and tourists – especially the tour bus market – plan many months in advance. Fuel costs, a major expense last year, should be lower, reducing operating expenses marginally.  Cheaper gas prices and the lower Canadian dollar should encourage more American tourists to come to Nova Scotia, which could be a source of additional traffic for the Nova Star. However there is a downside here, as fares are in US dollars which may result in fewer Canadian customers. As well, provisions and fuel are purchased at the US port.

The ferry also faces a major challenge competing with the highway on cost, convenience, and the time to get there. Driving time from Halifax, for example, to the Boston area is only about twelve hours. Highway competition makes it difficult for the ferry to establish a solid base of truck traffic – a mainstay for other ferry services, especially in the shoulder season.

It is difficult to measure the contribution the ferry made to tourism or provincial revenue last year.  Certainly it made a substantial difference in the Yarmouth area and all of southwestern Nova Scotia, and that is no doubt why the Province chose to continue its funding.  But the government will face some tough and potentially unpopular decisions if 2015 does not bring a substantially improved financial picture.

Chronicle-Herald columnist Rachel Brighton put it this way in her column on January 24: “If our dollar stays low and Nova Star cruises can’t entice enough American passengers aboard with their greater spending power, then it will be time to call it a day. If that should happen it will also be time for Yarmouth’s business community and political leaders to find an alternative economic stimulus.”

In a late breaking development, the Province announced on February 3 it is prepared to offer an additional $13 million in support for the 2015 season, but indicated it may issue a new tender call for subsequent years.

– by Donald R MacLeod

New North Sydney terminal opening soon

A gleaming new building, two levels, floor to ceiling glass windows.
An architect’s rendering of the new North Sydney ferry terminal building

Marine Atlantic customers will soon be enjoying a new, larger and more convenient ferry terminal building in North Sydney.  Construction is nearing completion on the $20-million state-of-the-art structure, which will replace a smaller 30-year-old facility that had become inadequate to meet modern operational requirements.

Marine Atlantic CEO Paul Griffin says the new building will move the ferry service firmly into the 21st Century, adding that it is really configured around customer needs, while meeting all current security requirements as well.  Mr. Griffin escorted a group of dignitaries, including Transport Minister Lisa Raitt, on a tour of the facility in late December.

Two men and a woman stand in front of a ferry.
Marine Atlantic CEO Paul Griffin (r.) escorted Transport Minister Lisa Raitt on a tour of the new facilities. CBRM Mayor Cecil Clarke is on the left.

It’s expected to be ready for occupancy in late spring, according to Marine Atlantic spokesman Darrell Mercer. He expects passengers will be pleased to have ready access to the amenities of downtown North Sydney while waiting to board.  They will simply have to step out the main entrance to avail of a variety of dining options and other attractions and services just a short walk away.  He said the company has been working closely with the business community as the project unfolded, and suggested there would be mutual benefits for the town, the company, and the travelling public.

The building will offer improved access for walk-on passengers and those connecting with Maritime Bus, and the new location offers much more public parking than was available previously.  The design incorporates all the latest advances in services for passengers with special needs, as well as cutting-edge environmental technology.  It will also have a dedicated lounge for commercial drivers.

Marine Atlantic reduces fuel surcharge – for now

It will cost slightly less to travel to and from Newfoundland by Marine Atlantic this summer – the result of the unexpected drop in the price of oil.  The company announced on January 14 that it would pass the savings on to its customers by reducing its fuel surcharge by six percent– effective immediately.  However, the reduction will be somewhat offset by a 2.6% increase in base vehicle and passenger rates as of April 1, reflecting the Crown corporation’s increased costs of doing business.  Schedules up to March 3, 2015, were also announced, and bookings are now being accepted online and by telephone.

The fuel story is somewhat of a good news-bad news scenario.  While the company and its customers are benefitting in the short term from the current lower prices, new environmental regulations will require a transition from cheaper blended fuel to 100% cleaner-burning marine diesel over the next three years.  This is anticipated to result in higher fuel surcharges over time.

Don Barnes, vice-president of customer experience, says Marine Atlantic’s 2015-16 schedules recognize the popularity of the late evening departures from both North Sydney and Port aux Basques, as well as the overnight schedule on the seasonal Argentia run.  The 2345 departures are scheduled every night of the year, with late morning departures also offered throughout the peak and shoulder seasons.  Mr. Barnes notes that should the need arise at other times the second departure can be added on short notice to ensure traffic demands are met.

The Argentia service has continued to grow in popularity each year since the tri-weekly overnight schedule was introduced in 2011, and the charter of MV Atlantic Vision has now been extended until November 2017.  Mr. Barnes said the 2014 season saw an average increase of 5.5% in ridership on each crossing.  The Port aux Basques run, meanwhile, experienced a slight decline. He was optimistic about prospects for 2015, noting that the lower gasoline prices combined with the devalued Canadian dollar will make driving vacations in Canada a more attractive proposition this year.  This should auger well for “rubber tire” traffic to Newfoundland.